2nd Annual Strategic Internal Communications for Health Care
September 12 - 14, 2017
Philadelphia, PA
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Wednesday, September 13 • 9:00am - 9:35am
Bringing The Mission To Life: How A Higher Purpose Can Power Organizational Performance
St. Louis Children's Hospital

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People want to work for more than just a paycheck – they want meaning. Consequently, the power of purpose can enhance organizational performance.


St. Louis Children’s Hospital consistently achieves top 10 percent results nationally in employee engagement and patient satisfaction. A simple, compelling 5-word mission serves as the foundation for the hospital’s success. 


In this session, you’ll discover how St. Louis Children’s Hospital has served as an internal communication “innovation lab” for the rest of the 13-hospitals within BJC HealthCare, including learning how you can:


  • Create multimedia employee stories with visual and emotional impact that will exceed audience engagement benchmarks
  • Treat the employee voice is treated seriously, resulting in staff feeling more connected to the organization's goals and mission
  • Understand the context of change is more effective from the employee viewpoint vs. the organizational viewpoint


John Twombly, Internal Communications Manager

St. Louis Children’s Hospital

avatar for John Twombly

John Twombly

Internal Communication Manager, St. Louis Children's Hospital
John Twombly, internal communication manager, has worked at St. Louis Children’s Hospital for 21 years. He’s past president of the International Association of Business Communicators/St. Louis chapter and chair of the Missouri Association for Healthcare Public Relations and M... Read More →

Wednesday September 13, 2017 9:00am - 9:35am EDT
Wyndham Philadelphia Historic District 400 Arch St. Philadelphia, PA 19106